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Windows 10 Mobile Build 10572: Known Issues & How To update

10572 issues

Windows 10 Mobile Build 10572 is here for Windows Insiders in Fast Ring and it is again not directly upgradable from the existing preview builds like Build 10549 though Microsoft has promised that next builds (higher than Build 10575) will be. So, what it means is you need to roll-back to Windows Phone 8.1 and then update to Build 10572 in one go.

We’re rolling out Windows 10 Mobile Insider Preview Build 10572 today to Windows Insiders on the Fast ring. As you know, build 10549.4 had a bug that prevented upgrade to it from prior builds, so Insiders who wanted to try it out needed to flash back to 8.1. We have fixed this issue in our latest internal builds, and new builds greater than 10575 will have the fix.

You can refer to our tutorial on using Windows Devices recovery Tool to roll-back to Windows Phone 8.1. Once on Windows Phone 8.1, you have to install Windows Insider app and choose “Insider Fast” again to update to Build 10572.

Windows 10 Mobile Build 10572 Known Issues:

  • Visual Voicemail sync is broken on some devices. You may need to call your voicemail directly within the Phone app > Settings > Change more settings for Phone > Call Voicemail.
  • Opening message threads within the Messaging app will crash on dual SIM phones if the second line’s Messaging tile is removed from the Start screen (even if only a single SIM is used). The second line’s Messaging app will also appear to be removed from the All apps list. To work around this issue, the second line messaging tile must be linked to the first line messaging tile by opening up the first line in the Messaging app then go to Settings > link tiles.
  • On Dual SIM devices, unpinning the second line Phone tile from the Start screen will make the entry disappear from the All apps list. Rebooting the phone will cause the tile and application to both reappear.
  • Photos cannot be selected for sharing through third party apps like Facebook, Facebook Messenger, Instagram Beta, WhatsApp etc.
  • Some devices will get into a state where the Phone app will continually crash upon launch. Resetting the device will recover it from this state.
  • Devices that have updated from Windows Phone 8 to Windows Phone 8.1 may lose the ability to connect to Wi-Fi on Windows 10 Mobile Insider Preview builds or may fail to update to Windows 10 Mobile Insider Preview builds all together. You can use the Windows Device Recovery Tool to first update your device to Windows Phone 8.1 and then upgrade to the latest Windows 10 Mobile Insider Preview build.

Nayan has more than 10 years of experience of covering Technology and innovations. He is a big Nokia fan and Tech disruptions aficionado. He loves to review new cool gadgets and writing about Android, iOS, Gadgets and general Technology stuff. He has been associated with other well-known Tech sites WinCentral and GadgetOx since long.

He currently sports a Lumia 950 XL and Nexus 5X. Other interests include listening to Nu-Metal Hits and Kick-Boxing.
Write to him at Email: [email protected]
  • ravi

    unable to see most recent call history on mobile build 10572. to see most recent call history i need to restart my phone Nokia 730. i really appreciate your suggestion on this.

  • Thomas Bone-Winkel

    … after upgrade to build 10572 my 1520 does not charge any more. I have to carry an extra battery on me that is connected to the Microsoft phone. Is there any solution?

    • Kamal

      That doesn’t sound like a software problem, however.

  • McHale72

    I have this running on my spare Lumia 920. I’m surprised Windows 10 Mobile isn’t farther along. On top of the issues listed above, I’ve had the phone reboot or lock up from standard tasks like taking a picture or scrolling through the photo gallery. I *STILL* can’t figure out how to delete or edit a favorite in Edge. Picture backup STILL doesn’t work (syncing to Onedrive), SMS messages don’t backup/restore properly (i.e. at all), and a slew of other issues that should be working by now. I was all set to pre-order the 950xl as soon as it was available but I’m going to wait until Windows 10 Mobile is running properly on my phones. I still can’t stand the email app in W10M.