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Software Update for Nokia X (RM-980)


Nokia is rolling out a new software update for Nokia X Dual-SIM (RM-980) and the first noticeable change is in the way OS/Firmware number was displayed. It is from the previous 11.1.1

Other key changes include

  • Get stability, performance & other usability improvements to your phone.
  • Microsoft OneDrive and Contact Transfer apps added.
  • Updated version of Nokia Store client.

I hope this fixes some of the stability issues people had with their Nokia X devices like the Battery Status not filling up when the phone was changed while turned on. If you own a Nokia X, do report about your experience with the new update.

SourceNokia Discussions

Narender Singh

Student of Business, but tech still remains the topmost interest. Nokia fan for life and has been using Nokia phones since my first phone. Starting with a Nokia 1200, present is a Symbian and future will surely bring a Lumia :) Also played with droids, but still ♥ Nokia. Blog at and here at NPU.
Write to him at Email: [email protected]
  • Sir , my nokia x is behaving very weird at times .I get a call and i am not able to pick. it kind of hangs.most of the times i am not able to disconnect the call .I have to request person at other end to disconnect. I really had great impression of Nokia – was a big fan

  • ibrahim usman

    Please is there any Nokia android x2 version 2.0 Os rom for Nokia xl and x+. I’m 100%sure it’s gonna work for Nokia xl

  • How to update Nokia xl to version I’m in Niger republic niamey city

    • khuma

      Visit the nokia care at your territory..
      By the way can your nokia xl play any online video from website like youtube?because my mine is can’t…

      • Of course it can just install flash player and get into Nokia browser with your phone

  • Im in Niger republic niamey city please any way to update my xl to version

  • Hi am using Nokia xl in Niger republic,Niamey city since I bought d phone der is no new update available wen I press d check now buton it shows me ur phone is up to date n I want d version 1.2.2 not 11.1.1

  • i cant use whatsapp on my nokia x , av already updated to the latest firmware which is the but yet it doesnt work, i have tried all i could, its really frustrating , i just bought the phone yesterday and am beginning to regret buying it already

    • hi frnd ,whatsapp is workng in nokia x ,follow my instructn ,goto google type watsapp plus.apk and download and install it

  • BugsBunny

    Afte updating my phone to there is a noticeable problem. My sd card keep on popping on the fastlane saying something like it is now properly removed.

  • I cant access my downloaded files in Nokia RM 980, even my transferred music. Any help please?

  • kennel

    i bought a nokia rm-980 here in philippines..its a dual sim but my problem is i can’t use a sun sim..i can only use a smart sim only.. can anyone pls help me..

    • Maybe Sun uses different cellular bands not supported by your phone. You need to check with Sun.

  • Nilesh

    nokia x dual sim RM-980 model not supported whatsapp

  • aseef

    can i updated the new version of nokia x means not the any other version?

  • Babak

    Hi, I have problem with usb driver. My ex phone that was sony its usb driver installed easy but nokia X usb driver is not installed. anyone help?

  • Pat

    Heard about his New Update to but i keep checking my phone for updates and i keep pressing the “check now” button yet it keeps saying my phone is updated yet it is still in! please help!

    • Pat

      i mean 11.1.1

      • Try using NSU. If that doesn’t show an update either, the update is not pushed to your Product Code. Perhaps Nokia Care can help 🙂

        • Patrick

          What’s an NSU?

  • I can’t update my nokia x usb driver on my windows pc after the update. because of that. I can’t root my device. please help…

    • I think the drivers are still the same. Why you need to update?

  • dipit

    there are vertical lines occuring on my nokia xl’s screen,can u please help me

  • Anuj

    super su not uninstall in my Nokia x how to completer remover supersu plz help us

  • rabbiya zahid

    my contact list is doubling there are two names of one contact wht should i do ?

  • ahmed basra

    can anyone please tell me when is the new update for nokia x coming???????

  • Remi

    After the update, the area around the key 2 and key 5 does not respond accurately to touch. I have done several resets, yet no success. its frustrating.

    • I don’t think that was caused by the update. Still, check with a Nokia Care Center if they have a solution.

  • shimul

    Whenever I am using Bluetooth / 3G or Listening to Music , The battery drain within 1.5 Hours (average)….I use doodle launcher in my phone…. And how can I set directory to memory card of Bluetooth folder?…. Can you help?…Please

  • I installed the update now. It’s good and i did not loose any icons. there’s also a notable improved performance. My device is not rooted though

  • Andy

    I have a rooted device. It notified about the update. I applied the update. But it wasn’t successful.

    • Kamal

      May be since its rooted, it has compatibility issues with latest update.

  • yatin

    fota update nokia x rm-980 059v301

  • Souma Paul

    After updating my phone to version 1.1.2 my whatsapp stopped working. Any help on this.

  • Manish Kumar Jha

    i lost several apps icon after upgrading. anyone know how to restore the icons? i can still access the apps by changing the launcher, not from the grid menu of Nokia x.

    restarting the phone is no use.

  • bilal

    please tell me how i intal whatsapp on nokia x???????

  • shalabh

    I have a rooted device. It notified about the update. I applied the update. But it wasn’t successful.
    I unrooted the device but now it is not showing any update availability.

  • sherif

    i get this message when install most application ” there was a problem parsing the package”

  • hey i lost several apps icon after upgrading. anyone know how to restore the icons? i can still access the apps by searching it in the fast lane, not from the grid menu.

    restarting the phone is no use.

    • ladyseller05

      I also experienced same thing,upon software update, some of my apps icon disappeared even though its still installed upon searching.. How can I restore the icons?

  • Gia Phi

    So sad they did remove the backup/restore function from stock recovery.

  • I too have experienced the “battery-charge not increasing” issue.
    Moreover I saw the Nokia XL OS which is quite more impressive than NOKIA the same OS could also be given in NOKIA X

    • Ahmed Basra

      hi i m ahmed and i m from Pakistan i m also using nokia x and update is available in pakistan so can some tell me that does the mix radio of nokia work in pakistan or not

      • AFAIK, Nokia Music/Mix Radio service is not available in Pakistan.

    • Romeo Samson

      Hi Anidon!

      Is your battery not increasing resolved? Cause still have this problem. Please help how you do it.


  • Rahul

    I am using nokia x in India , Please give voice command in nokia X and my phone is get worm when I use it , One more thing Nokia have give a feature to wake up phone by double touch but it doesn’t work in my device And It also crushes some apps . It doesn’t run 720p video , Nokia store is Also very slow , My app take much time to download as compared to 3rd party store

    • tap to wake issue is very common,you have to tap twice very hard..there i no known solution available. heating issue is fine ,facing same issue.
      crashing app issue solve after updating! so try to update the phone! 🙂

  • emre

    i have nokia dual sim in turkey and i check the updates everyday and unfortunately i havent got the version 11.1 what can ı do?why i cant get version 11 and 12?

    • In certain situations, FOTA updates are not detected by the phone. This is not something new for the Nokia phones.
      For now, can you please leave your product code here and I will check at FiRe if an update was actually pushed towards your variant. Find it in the about section of your phone or below the battery. It starts with 059