Nokia 9 PureView is the only eligible Nokia smartphone to not receive the Android 11 update so far. Now, Nokia Mobile has confirmed that there will be no Android 11 update for Nokia 9 PureView.

On the official Nokia 9 PureView page on its site, Nokia Mobile has cited “Incompatibilities between the camera and the software” as the reason to cancel the update. This was apprehended by many given Nokia Mobile’s inability to provide any update for Nokia 9 PureView camera.

Nokia phones are about offering the best possible smartphone experience, day in and day out. It’s something we take pride in. That is why we had to make the tough choice not to offer the Android 11 software upgrade for Nokia 9 PureView. Incompatibilities between the camera and the software would have led to a compromised experience that does not meet our high standards.

For the Nokia 9 PureView users however Nokia Mobile is offering a 50% discount on Nokia XR20 or any other Nokia smartphone.

Your current Nokia 9 PureView won’t change and you will continue to receive security updates. But, for those of you looking to make the jump to Android 11, we’re offering a 50% discount on Nokia XR20, or another device depending on regional availability.

We just need your email address and the IMEI number of your Nokia 9 PureView device. You can enter these in the form below. If you need help finding your IMEI number, you can find step-by-step instructions in our FAQs page.

Once we’ve validated your IMEI, we’ll send you an email with instruction on how to claim your discount. The discount is calculated from the recommended retail price when you next purchase an eligible device.

VIANokia 9 upgrade