After launching Nokia 3, 5 and 6 in India and announcing pricing and release details, HMD also talked about its Channel and after sales strategy. India, once known as the “Nokia country” for its popularity among masses has huge existing Distributor and Nokia Care base.
This massive sales and distribution network changed hands from Microsoft to HMD after the deal was inked between Microsoft, Foxconn and HMD. HMD got exclusive access to the Nokia global sales and distribution network, which was acquired from Microsoft by FIH, the subsidiary of Foxconn.
Now, HMD has announced that it is planning to have Nokia Mobile Care presence in over 300 cities by the end of June. There will be a device pick-up/drop service in 100 more cities. There will also be support in the form of voice and web and we have already reported about it.
HMD Global has appointed over 400 distributors in India to support its range of smartphones and feature phones. Through this network, Nokia smartphones and featurephones will be available at more than 80,000 retail outlets across the country.
The company is also investing in a robust after-sales network branded Nokia Mobile Care. By June end, over 300 cities will have a Nokia Mobile Care presence. In addition, consumers will have the opportunity to avail a device pick-up/drop service in 100 more cities. For the new age millennial consumer, we will also have Nokia Mobile Care support in the form of voice and web support.