You are here
Home > Hero > Updated: Microsoft plugs “Surface Phone” leak hole but support page goes into error

Updated: Microsoft plugs “Surface Phone” leak hole but support page goes into error

Update:

And as expected, Microsoft plugged the bit embarrassing Surface Phone hole and when you check now, your Lumia shows up as a Lumia. Though if you tap on you Lumia device name the should-be-there support page doesn’t open and throws open “An error occurred” page. This further confirms someone at Microsoft had directed the support to placeholder Surface Phone support page by mistake.

Original:

If you are running Windows 10 Mobile, [Either of the Redstone and Threshold] on any of your Lumias, new or old, if you open the “Contact Support” app now, you are in for a surprise. The app identifies your phone as “Surface Phone” or rather a Surface branded smartphone. We checked it on new Lumias running Redstone Build 14332 and even old Lumias like Lumia 1020 and Lumia 525 running Build 10586.218. As you can see in the first screenshot above your Lumia is now Surface Phone.

If you tap on the first option it even takes you directly to Surface support page. Well, we have been keeping you updated with info from our sources about Microsoft’s ambitious plans to bring a Surface Phone in early 2017 most probably running yet to be announced Snapdragon 830, and may arrive with Windows 10 Mobile Redstone 2 that is supposed to be released in Spring 2017.

Now, this can be a bug or just a mistake on Microsoft support’s part but it does reveal that Surface Phone or phones are in development somewhere and Microsoft is creating back-end support for them.

Thanks Panos for the tip. Cheers!!

Advertisements
Nayan

Nayan has more than 10 years of experience of covering Technology and innovations. He is a big Nokia fan and Tech disruptions aficionado. He loves to review new cool gadgets and writing about Android, iOS, Gadgets and general Technology stuff. He has been associated with other well-known Tech sites WinCentral and GadgetOx since long.

He currently sports a Lumia 950 XL and Nexus 5X. Other interests include listening to Nu-Metal Hits and Kick-Boxing.
Write to him at Email: [email protected]

http://www.nokiapoweruser.com
  • Kamal

    Time for an update guys, check above 🙂

  • Pyrobri

    Nope, mine says My Device (Lumia 930) I am on the latest RedStone 14332.1001
    Is this a USA thing..?

  • SVKNet

    On my Lumia 830, it still displays Lumia 830!

Top