Jolla device

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Jolla has updated FAQ page on their website and it answers questions raised by many pre-order customers, post the announcement of launch party on 27th Nov in Helsinki. Now, it seems 450 lucky customers who have placed their pre-orders before anyone else will be invited to launch party and only 450 Jolla smartphones will be handed over to these invited customers in launch party. Others who can’t join the party or aren’t invited will get their devices shipped in priority order.

Read more below or click here,

Jolla launch

When and where will Jolla launch first?

The launch party is on 27 November at Narinkka Square in Helsinki, Finland, where DNA will setup a pop-up store and deliver the world’s first pre-ordered Jolla. At the event a total of 450 Jollas will be sold to customers who have pre-ordered their phones in the first pre-booking campaign. At the same time, we will start mail deliveries in the order of pre-bookings.

Why is Finland the first market to receive the phones?

Finland is our home market and DNA will be the world’s first operator to sell Jolla phones. However, all the pre-order customers from all countries in both 1st and 2nd pre-booking campaigns will be served in the priority order they have placed their original orders. Also, Jolla phones will be gradually available through direct online sales.

Who is invited to the launch party?

Invitations to the event will be sent in the priority order we have received the pre-bookings. Invitations for the launch party will go to pre-booking customers and places are limited to 450. After you receive an invitation and sign up, please wait for Jolla to confirm your place.

How do I get my Jolla if I’m not going to the launch party or can’t join even if I get an invitation?

If you got an invitation but can’t join the party, no worries, we will email you instructions to complete your payment online and ship your device in priority order. Also pre-booking customers who do not get a confirmed place at the launch party can complete their purchase online. Details will be sent to all pre-booking customer via email before the launch party. All deliveries will be served in priority order.

Can others who didn’t pre-order get the device before me?

All pre-order customers are being prioritized before everyone else, including all our international customers.

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