In a managed services related win, NSN has implemented its CEM solution “Serve atOnce Traffica” for Tele2 Sweden. This will help Tele2 in providing better customer satisfaction by interpreting the data from NSN’s NetAct management system.
Nokia Solutions and Networks has implemented its Serve atOnce Traffica for Tele2 Sweden to ensure a significantly better service experience by linking network performance to customer satisfaction and application behavior. An integral part of NSN’s comprehensive Customer Experience Management* portfolio, this solution provides a comprehensive display of network performance based on service quality, service usage and real-time traffic information.
Under the terms of the deal, insights from Serve atOnce Traffica will be coupled with fault, performance and configuration data from NSN’s NetAct management system. This will enable Tele2 Sweden to interpret the data in order to boost customer satisfaction while offering a wide range of broadband and mobile-based services to its subscribers.
In another world’ first, NSN and Optus has built world’s first Gigasite achieving downlink speed of 1.7 gigabits per second (Gbps) from a single site on the operator’s live network. What is worth mentioning is that this feat has been achieved with commercially available NSN equipments.
Optus, one of the leading mobile operators in Australia, and Nokia Solutions and Networks have attained an aggregate downlink of 1.7* gigabits per second (Gbps) from a single site on the operator’s live network using commercially available NSN equipment. The site, in Sydney, combines six frequency bands** supporting HSPA+, FDD LTE and TD-LTE radio technologies to provide such exceptional capacity, underscoring Optus’ credentials as an innovative mobile broadband operator.