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Solution for Windows Phone 8.1 update issue coming. Diagnostic app lets you tell MS about your phone issues

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Microsoft seems will push a update for the devices facing the error 80188309, which won’t let devices update to Windows Phone 8.1 developer update. In a Microsoft forum, it has been shared with some user facing the issues.

Hello Everyone,
Here is the Friday update on how things are moving forward.  Without further delay, here is the news for today:

  1. A little clarification on the update notification.  The notification has stopped for all devices that have not yet taken the first update, however those that have taken the first update and are waiting for the second update to the current 8.1 build will continue to occur.  At this point, I would recommend ignoring the update notification and wait for further updates from us.
  2. The update itself is not going to be available today, or likely early next week.  We will continue to work on getting you this update but it will not be as fast as you would like.  I know a lot of you would like a better timeline on when it will be available, and at this time I cannot commit to a date.  I will however, commit to updating you next Thursday April 24th, 2014 with any additional news.  If I have any news or details before then, I will of course update you at that time.

We appreciate you being eager to participate in the Windows Phone Developer Preview Program, and look

forward to getting it to you as soon as possible.

[Update:  This is for all devices experiencing the 80188309, not just the Huawei devices.]

Thank you,
Eli A.

Source

Thanks Ronie for the tip. Cheers!!

DaignosticsAnother byte is about an app from Microsoft called “Diagnostic app” which lets Windows Phone users tell Microsoft about problems and bugs they face while using their devices. You can choose which app’s log to be sent and reproduce the issue for enabling the app to trace it. You can also upload any screenshot, if required and send with the log.

Install the app from here.

Exit mobile version